Tony Stakis and the Gothic Cabinet crew custom designed our beautiful corner TV cabinet and bookshelf with ladder along with our custom designed bedroom closets. They also redid our kitchen cabinets to match the new installations. The craftmanship is top-quality, the materials are solid real wood, and the folks at Gothic Cabinet Craft are both knowledgeable in their work and craft and flexible in their designs. First-time guests often pay high compliments on the design and work. We are so happy with their work that we've recently hired Tony again to add custom shelving and another bedroom closet.
We want to thank you for the design and install of the radiator and air conditioner cover in our apartment. The unit looks fantastic! The team was great to work with and we are overall thrilled with the smart design you made.
I just wanted to thank everyone at Gothic Furniture for their flexibility and willingness to help me with my purchase. We love our Gothic Furniture pieces and are complimented on them constantly. They are made well and last far longer than some more contemporary stores items. The customer service at the store on the UES is exceptionally helpful and professional.
We recently purchased a platform bed in oak with 4 drawers in the base in a teak finish.The product arrived on time, when expected and in excellent condition. The two deliverymen were pleasant, neat and mindful of their surroundings. The bed was pieced together in less than 5 minutes, all parts were included - nothing missing. It arrived in excellent condition, very sturdy, drawers open and close easily. Excellent quality product. Will definitely consider a purchase from your company in the future.
I have been using furniture from Gothic Cabinet Craft for years. It's my favorite furniture store in New York because whatever your order, you can pick from a variety of many different finishes. I have moved several times and always ordered the platform beds from here as well as dressers. My last purchase last month was for my mom who moved to a smaller apartment so I ordered the same platform bed I have with drawers. The delivery is impeccable, they put the bed together and clean up everything. Very professional.
My husband and I are very pleased to have our new armoire after a long wait. It was worth it though. We ordered the Mid Century Modern Armoire with two shelves in White. It is very heavy and substantial. Just perfect for our large walk in closet. It is a quality piece of work - very well made. We are happy customers!
I am writing to tell you how happy we are with the firniture we bought from your store. Both the Shaker style chest of drawers and the Shaker style dresser drawers we bought are beautiful. I am impressed with the workmanship/quality of the merchandise. I know I told you what we went through at Seaman's and how we had to return the furniture we bought from them.
I also want to thank you for not being pushy salesman. I told you I needed to think about what style I wanted to buy and that I needed to bring my family in to okay the purchase and you understood that. I will definitely recommend your store in the future.
The finisher and the installers did a great job. Overall, the kitchen looks very nice. All your guys were great.
All the features we wanted in a TV/entertainment center are here! Room for VCR/DVD and stereo; "hideaway" doors; extendable TV stand that swivels; and plenty of extra storage room. And it all closes upneatly.
We had looked around for a TV cabinet for some time, but we were not happy with the choices available. At Gothic, we were abke to custin irder the size we need and get all the features we wanted. Plus, the piece is well built with a first-rate finish. Service from Gothic was great all around, including delivery.
Thanks again for everything.
I would like to comment on your salesman Ricardo Bruzel. I have dealt with Ricardo on three occasions and find him to be extremely helpful and very pleasant to deal with. I have been very satisfied with his service and his understanding of what I need. I have travelled to your 3rd Ave location in Manhattan from Brooklyn, just to deal with him. Our most recent purchase was a China cabinet/hutch. His service from beginning to end was outstanding. He is truly an asset to your organization. I look forward to dealing with Ricardo in the future for any furniture purchases.
Paul K. & Lisa U.
Received my DM LP cabinets. No Damage. All I can say is WOW they look great. My wife is very happy "These are fine for the living room." These are the best looking LP open storage cabinets. An ad in a hifi magazine or display at hi fi show in NY this April or June (can't remember month) would do wonders. Cost is so reasonable when compared to all the stuff for sale out there. Thanks for the great job. Packing was excellent also.
Delivery was on time and on the day you stated. Love my 450 CD tower. Thank you for your professional and prompt service. I'll be shopping with you again next month.
Just had to send a note of "Thanks" and say WOW!! what a fantastic piece of furniture and mattresses that we're delivered to my house, the items arrived in perfect condition, expertly wrapped and professionally delivered via UPS freight. I know you guys are on the East coast but if you opened an operation in the west you'd easily clean up with the products and service you offer. Thanks again!
I want to share with you a wonderful experience I had today shopping in one of your store in 37th av. I was looking for a slim chest/lingerie type and since I live nearby I headed to your store for a browsing. The salesmen, what a wonderful person, quickly identify the perfect chest for me. What a knowledge and positive salesmen you have! Since I live 2 minutes away from your store I did not want to pay $35 delivery fee. He propose to borrow me a dali and to take the piece myself! I love the idea!. He wrapped up the piece and even took me safely across the avenue! Also he gave me instructions for how to stain the chest. It is gonna be my weekend project. You should be proud of such quality employee and definitely I will be back!
UNBELIEVABLE!!!! Our beautiful LP Record Rack arrived two days ago and I am still stunned by the quality of the workmanship, materials, design and pricing of the product. My wife and I have waited 37 years to get our vinyl into a quality storage space and you have knocked it out of the park! Not only that, the care that you took to triple wrap the product in REAL WOOD and cardboard ensured that it would arrive here intact. I am blown away - this is a first rate company. Can't wait to take a look at your other products. I can say for anyone interested in getting your priceless record collection out of the closets and in to the living room, this is an incredible value and a beautiful solution!
I just want to thank you for your amazing service. Each time my organization donates a library to a local school I insist on using your book shelves. They are always beautiful and strong enough to stand up to children. You have repeatedly gone above and beyond to ensure that my order was delivered on time, even braving snow. I can't speak highly enough about your customer service from ordering to delivering. I wasn't always an easy customer but everyone I spoke to was the perfect professional. THANK YOU!!!
HARLEM CHILDREN'S ZONE PROMISE ACADEMY #1, 175 West 134th Street, New York City, New York, 10030
Thanks for all your help. The mirror arrived today, on schedule, and it is perfect. It looks great and goes with a bookcase that I bought from Gothic last year.
I know this may be a clich?, but I really appreciated the time you put into this, and I will turn to Gothic first the next time that I look for furniture.
I recently made a significant purchase that I am very excited to receive. Unfortunately, I was having some difficulty with the delivery dates offered to me due to conflicts with my work schedule.
I wanted to send a note in appreciation of the excellent customer service I received from George Taramas in your Internet Sales department. After several e-mails trying to work out a day, George gave me a call to discuss and make arrangements that met my needs.
This is the kind of service that I will recommend to my friends - Quality products combined with excellent customer service. Thanks George!
I ordered a desk with a specific finish from you and it arrived on Saturday! It is well made and beautiful. Thanks for also providing my desk with yellow handles instead of silver so that it would match the rest of my furniture in the room. I went to the Yonkers, NY store! Love it!
I felt compelled to write a letter to you after my incredible experience at your factory. I've been working with George on my bedroom furniture; he's been great to work with and very patione since as an artist I am not the easiest customer. I was worried about how my piece looked so George suggested we visit the factory. Wow it's amazing and then I was introduced to Chris. Chris and George clearly know their craft. I was thrilled to see how gorgeous my furniture looked. We then spoke about staining and I was shown the process by Chris. He truly made me feel even more confident that they would find the stain that would make me happy.
Just thought you should know what an asset George and Chris are to your company.